Last updated: December 2, 2015
At Mattress Firm, we know that keeping your information secure is important. That's why we work to protect the security of your information by using the latest encryption technology (Secure Sockets Layer, or SSL). When you create a profile or make a donation on our site, you are accepting the practices described in this Security Policy.
The information you provide when you make a donation is encrypted (or coded) using a secure server for maximum security. This coding makes it extremely difficult for anyone to reach your information as it moves through our donation system.
Most of the pages on our site provide information about Mattress Firm and our products and do not contain secure information or ask for your personal information. We make this information available freely and there's no reason for these pages to be secure. The pages that we make secure are the "Donation area" and pages on which you actually make a donation, manage your account, or check your order status. For example, the entire checkout process, from introduction to final confirmation, is completely secure.
To check the security of your computer, look for a padlock to either the left or right of the URL. If you see a closed padlock, then the encryption technology is active and the server is secure. You can also check by looking at the URL line of your browser. When you access a secure server, the initial characters of the site address will be "https."
Certain browsers will not allow communication through secure servers. If this is the case, you won't be able to donate online. If you have any problems donating online email firstname.lastname@example.org.
You also have an obligation to safeguard your own personal information. If you set up an account on our site, it is your responsibility to keep your password and profile information confidential. We recommend using a complex password with unique number, letters and special characters. If you are sharing a computer, you should always log out before leaving a site to protect access to your information from subsequent users. If your password has been compromised for any reason, you should immediately change your password.
All of your information is encrypted before it is transmitted across the Internet, then decoded only after it arrives at our secure servers.
When you create an account on our site, we will store some of your personal information. This will include your name, login information (except passwords), shipping address, billing address, order information, wish list information, and payment settings. If you log in using a social media site such as Facebook, we will capture and store that login information as well.
When confirming a donation, the confirmation page will display your shipping address, billing address, and payment method (e.g. credit card). Your credit card number will not be displayed on this page. If you are logged into your account, your profile page will display the last four digits of the credit card you have on file. It will not display your full credit card number. You may add new credit card information or delete current credit card information but you will not be able to edit any of your credit card information.
The security features are automatic and always on. You don't have to do anything but shop. Clicking "Checkout" on any page is all it takes to get started in our secure checkout process.
Once you have clicked the "Continue Checkout" button, your browser looks for a digital certificate to confirm that it is communicating with our website. Once a positive ID is made, your order will continue securely.
We will periodically modify our Security Policy in order to remain current with changing technologies, applicable laws, evolving business practices, and the needs of our customers. Whenever we modify our Security Policy, we will post the revised policy here with an updated revision date. We will also keep prior versions of our Security Policy in an archive for you to review.
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